1) Prioritize People over Profit: Be fair and direct with our customers and our employees. Be transparent, forethcoming, and concise about price/cost upfront.
2) Clean up the job site: Leave the job site everyday looking orerly and minimally disrupted whether the client needs access to the space or not.
3) Don’t take short cuts:
4) Get the Foundation Right Before Building Vertically: Construction is an industry where you have to get the foundation right before building vertically. We care about helping our clients maximize success by getting involved early and setting a project up for success before it begins. We’ve developed one of the best pre-construction teams in the industry, and we approach every project by doing whatever we can to support our clients before the first shovel ever hits the ground. We like to do the same thing when it comes to the growth of our company. We treat our team and clients with respect, prioritize people over profit, and value community over competition.
5) Know What You Can Control and Find Creative Ways to Deal with the Things You Cannot: There are thousands of factors that impact the overall success of a project. One small logistical detail could delay a project by several days. At the same time, there are also variables outside of your control, such as shipping delays or price escalation, that impact timelines or budgets.
6) Take the Long View: (rewrite this: The construction industry is filled with ups and downs. There are challenges that arise throughout a project. Industry trends come and go. It’s easy to get caught up in these challenges in a way that leads to making unwise decisions. At Crain, we believe that part of our role is to help our clients maximize the long-term investment of their projects and build a structure that creates a positive impact on the surrounding community. We’ve found that taking a long view is the best way to create more value in commercial development projects. )
7) If it’s not right, redo it: don’t fix it, don’t cover it up, or blend it in…take it down and redo it compeltely: At Crain, we recognize there are mistakes or wrong decisions made in every project. We are committed to “owning it” by taking responsibility for outcomes, even when variables are beyond our control. By recognizing what we can control, our team showcases enormous amounts of creativity and dedication to serving our clients. Every single one of our employees recognizes that it’s important to do what is right, even if it hurts you financially or professionally. Integrity is essential in the commercial construction industry.
In Conclusion: A general contractor is responsible for planning, executing, overseeing, and inspecting a construction project. Throughout our history, we’ve embraced a commitment to always do the right thing, no matter what.
5 Timeless Construction Principles We’ve Used Over the Past 90 Years